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PRIVACY POLICY

Whitehall Vineyard is committed to protecting your privacy and handling your personal information responsibly.

WHAT WE COLLECT

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Postal address

  • Booking or event information

  • Order and payment details (payments are processed securely by our payment provider)

  • Information you provide when contacting us

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings and orders

  • Respond to enquiries

  • Provide customer support

  • Deliver products and services

  • Improve our website and customer experience

  • Meet our legal obligations

 

Where you have given consent, we may also send you news, offers and event updates. You can unsubscribe at any time.

SHARING YOUR INFORMATION

We only share your information where necessary, for example with payment providers, delivery companies or trusted service providers who help us operate our business. We do not sell your personal information.

HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as necessary to provide our services, comply with legal obligations and resolve any disputes.

YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where appropriate

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

 

To exercise any of these rights, please contact us using the details on our Contact page.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page.

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